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Title

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Inside Sales

Description

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We are looking for a dedicated Inside Sales Representative to support our sales team in achieving our business goals. In this role, you will be responsible for maintaining and expanding customer relationships, handling customer inquiries, and supporting the field sales team. You will be the first point of contact for our customers and play a crucial role in ensuring the smooth operation of our sales processes. Your tasks will include processing orders, creating quotes, and coordinating deliveries. You will work closely with other departments to ensure customer requirements are met and customer satisfaction is guaranteed. A high level of communication skills and organizational talent is required to be successful in this position. You should be able to work in a dynamic environment and handle multiple tasks simultaneously. Experience in inside sales or a similar role is advantageous but not mandatory. We offer comprehensive training and the opportunity to build a career in a growing company.

Responsibilities

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  • Maintain and expand customer relationships
  • Handle customer inquiries
  • Support the field sales team
  • Process orders
  • Create quotes
  • Coordinate deliveries
  • Collaborate with other departments
  • Ensure customer satisfaction

Requirements

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  • Experience in inside sales is advantageous
  • High level of communication skills
  • Organizational talent
  • Ability to work in a dynamic environment
  • Multitasking skills
  • Customer orientation
  • Teamwork skills
  • Basic knowledge of MS Office

Potential interview questions

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  • How do you handle difficult customer inquiries?
  • What experience do you have in inside sales?
  • How do you organize your daily tasks?
  • How do you ensure customer satisfaction?
  • How do you collaborate with other departments?